How I Built This – Starbucks: Howard Schultz

The success of Starbucks and in particular Howard Schultz’s story of servant leadership and entrepreneurialism is widely known. Listening to Schultz describe how Starbucks grew from a 4 store company that sold coffee beans in Seattle to the multinational powerhouse brand is compelling. For entrepreneurs, students, and executives this podcast contains strong messages and lessons around creating customer experience, staying true to your guiding principles and passions, and investing in your foundation.

Take aways:

Courage of commitment.
Build community and a customer experience.
Be vulnerable and transparent to your employees.
For a publicly traded company, your stock price can be your albatross.
Growth is not a strategy, and success is not an entitlement.